Frequently asked questions
Orders, delivery, tracking, payment and discount: clear answers to the most asked questions.
Everything you need to know
FAQ
How does Langar work?+
Langar hand-picks verified products and points you to the seller where the purchase happens (AliExpress). Every product meets strict criteria: reliable supplier, 1,000+ orders, rating of at least 4.5/5 with verified reviews.
What are the delivery times?+
Allow 48–72 hours for order processing, then delivery within 10 working days on average. Products ship via AliExpress Standard Shipping, with end-to-end tracking.
How do I track my order?+
As soon as your order ships, you receive an email with your tracking number. Follow your parcel from the seller all the way to your door.
Is payment secure?+
Yes. Payment happens directly with AliExpress, which handles the transaction securely. Langar never stores your banking details.
How do I get the −5% discount?+
Spin the wheel every day in “Win discounts”: your −5% prices unlock instantly, no code, no extra step. Displayed prices become your real prices.
Can I return a product?+
Returns follow the AliExpress seller's policy. If anything goes wrong, contact us (Contact page, reply within 24 business hours) and we'll guide you step by step (return, refund, dispute).
Does Langar sell products directly?+
No. Langar doesn't stock or ship products: we select, verify and point you to the best seller. That's how we keep prices fair while quality stays verified.